We wrap all of your biomedical and imaging needs into a proven, unique, comprehensive program. Our HTM program includes regulatory compliance, complete equipment life cycle administration and creative solutions through tailored plans at competitive rates.
Our Leadership
We believe we must earn our clients’ business every day, in every way.
The InterMed Leadership team is comprised of industry professionals that are dedicated to making a massive impact in healthcare. Their diverse backgrounds and decades of experience working with a diverse array of healthcare organizations, inspire innovation and adaptability throughout our entire organization.
Michael Koffler
Chief Executive Officer
Michael is an innovative and strategic healthcare and finance professional with 25 years of leadership experience, including 15 years as a senior executive in multiple companies focused on the healthcare services industry. Immediately before joining InterMed, he served as CEO of a leading provider of maintenance and repair services for pathology laboratories throughout the United States, preceded by his tenure as CEO of two other major healthcare companies. Before entering the healthcare industry, he spent over 10 years in management roles within financial services. Michael earned an MBA from Harvard Business School and a BBA in Finance from The George Washington University. He serves on the Board of Directors of Federation Early Learning Services, a non-profit organization dedicated to improving the education and overall well-being of children in the Philadelphia area.
Larry Hertzler
Chief Operating Officer
Larry is an expert in business strategy and mergers and acquisitions, which he has leveraged in his 40 years of clinical engineering experience. He knows this industry through holding various roles in operations, marketing and sales, program management, and operations support. This has led him to serve in senior-level positions in independent service organizations and large healthcare delivery organizations (HDOs). He is a Certified Clinical Engineer, an AAMI Fellow, and an American College of Clinical Engineering (ACCE) charter member. Larry earned his BSEE from Purdue University and an MBA from Washington University.
Jim Mihnovich
Interim Chief Financial Officer
Jim’s background and experience come from over twenty years in the healthcare industry specializing in sectors including physician management, outpatient surgery centers, Medicare Advantage health plans, and healthcare technology management. He has led and directed the accounting, finance, and operations departments for large public companies, private equity-backed high-growth entities, and academic health and science organizations. Before InterMed, Jim served as a CFO for PE-sponsored physician management companies, leading M&A transactions and integrations and raising capital to support the extensive growth of the companies. In addition, Jim has a strong background in revenue cycle best-in-class performance integrating EHRs, building compliance programs, and developing physician compensation models that allowed providers to share in quality and growth bonuses. He began his professional career as an auditor with Deloitte in New York City focusing on banks, brokers/dealers, and insurance companies.
Michael Markey
Chief Growth Officer
Michael has over 30 years of healthcare outsourcing experience, during which he has held leadership roles in sales and operations. He has led teams of 750+ for major acute care hospitals in the Mid Atlantic along with his most recent previous role being Managing Director of Growth for Elior North America. Now, at InterMed, as the Chief Growth Officer, Michael sets the growth strategy and drives all aspects of the business development team. He plays a pivotal role in new business development, market cultivation, client experience, and internal alignment to achieve long-term growth goals. Michael earned a bachelor’s degree in Communications from Texas A&M University.
Traci Ball
Vice President of Human Resources
Traci is an accomplished Human Resources professional with over 23 years of experience, specializing in the healthcare sector. She has expertise in various HR disciplines, including talent acquisition, employee relations, compensation and benefits, organizational development, and HR policy implementation. With her SPHR and SHRM-SCP certifications and a Master’s degree in Human Resources from Rollins College, Traci understands the unique HR challenges healthcare organizations face. She is also a published author in two HR academic journals, the HR Pulse from the American Society for Healthcare Human Resources Administration (ASHHRA) and The Encyclopedia of Human Resource Management.
InterMed Core Values
- Responsiveness – After close to 30 years in the business, InterMed has well-established internal processes and a deep understanding of industry standards, which allow for especially short response and execution times. Our strategic geographic growth, along with our size and structure, further ensures that customer needs are met in record time.
- Collaboration – InterMed understands the importance of clear, concise communication, both internally, and with our clients, to ensure optimal patient outcomes. Our account management structure is deliberately organized around our guiding principles of teamwork and cooperation that have sustained our customer relationships for decades.
- Accountability – In an industry where the stakes are so high, there is no time for skirting issues or sweeping concerns under the rug. Should a problem arise with a client’s equipment or staff, InterMed promises to react swiftly and efficiently to get them back where they need to be.
- Vision – At InterMed, our role is to keep your equipment running as well and as long as possible, so that you never have to turn away a patient or second guess a diagnosis because of subpar equipment performance. We understand the bigger picture – from the importance of staying on budget to the stakes involved in patient outcome performance – and we are here to make sure our clients can stay focused on what’s really important.
- Training – Medical equipment can only perform at a high level if it is installed and maintained with appropriate care. With that in mind, InterMed offers extensive training in nuclear and ultrasound imaging equipment repair, as well biomedical equipment repair classes for all levels of engineers, and makes and models of machines we service. You know what you’re doing, so we make sure we do too.