Employee Spotlight: Jaxson Lamb

Do you remember your first job in your career? Was it daunting or maybe it was exhilarating, finally being a part of the working world? Each of us has a different experience to share and Jaxson Lamb, our Sales Representative, takes us on his current journey of being a young professional, particularly in medical sales, in this month’s employee spotlight.

Tell us a bit about yourself.

I was born in Naples, FL and moved to Gainesville, FL when I was eight. When it came time to go to college, I moved to High Point, North Carolina to play Division 1 (D1) lacrosse for High Point University, where I played five years total, eventually become a two-time captain, U.S. Inside of Lacrosse scholar, All-American, and a first team all-conference midfielder. Now, I’m 25 years old with a bachelor’s in business administration and sales and a master’s in communications and business leadership. Although my D1 days are over, I haven’t left lacrosse – I am a high school lacrosse coach and run the local middle school lacrosse club team.

How long have you been with InterMed?

Technically, I've been with InterMed for about a year and four months. I came on as a sales intern where I would do some prospecting calls and try and get meetings for our sales reps. That's where I learned a lot about the sales process in general. Now, I've been in my full-time sales role for roughly five or six months.

How has your is your background prepared you for your career today?

Being able to communicate with your team effectively is something that I took away from my time in lacrosse that I’ve brought into my role now. I believe that communication is the most important thing, especially in business, because if you don't have good communication skills, how are you going to get your message across? I also believe my leadership roles playing D1 college lacrosse and my mentality when it comes to being a part of a team is something that will create success for me and my team moving forward in my professional career.

What is your title and role responsibilities?

My role as Sales Representative falls within what we call category two sales, which is field service and equipment sales. My focus is more on the service side as that is what I know the most through doing service-based contract renewals during my internship. A part of my role includes talking to individuals that oversee their healthcare facility’s medical equipment and make sure that everything is up and running. In addition, I form great relationships with our service techs because they are the boots on the ground. They are a very valuable asset to the team if there is something wrong.

Why did you decide to get into sales and in the medical equipment industry?

Going into college, I knew I wanted to be in the medical industry, since I grew up as an athlete with injuries and have been in hospitals, but my focus was on doing something athletic related, such as injury prevention biomechanics. However, I realized, over time, that I enjoy people and building relationships,

so I shifted my attention to medical sales. The impact you can have by being in this industry is something that drew me and kept me in the medical field. If you can make sure that a CT is running right, you could save someone's life. If that system's down and a patient must wait six to eight weeks for it to get fixed, that could be the difference from them getting six to eight weeks of treatment.

What do you love about your role and sales?

Every single day I am learning something new, and I love it – it’s keeping me on my toes. I love that I’m in the relationship business where I’m essentially making friends that can come to me whenever they need something. In the process, I’m contributing to saving lives and that’s all I can ask for, so I am grateful for the opportunity to work for InterMed full-time.

What challenges or opportunities have you faced/been given because of being young in your career? What was the result?

I’d say I have a very good work ethic, but sometimes when you don't know what to focus on, you get stuck and finding that focus initially was tough, but now I’m fine. Overall, though, I'm open to failing. I love failure, which is a tough thing to say, but it's true. You can't ever be as successful as you want to be if you don't fail because you take that failure and you learn from it. On the other hand, a big thing for me, in anything I do, is to have a great mentor to relate to and that is willing to help when I need it. I’d say the mentorship that I’ve had here at InterMed has been unreal. I can call up somebody right now if I have an issue and they’ll help me figure it out.

What are some of the lessons or insights you’ve gained through your experiences as a young professional, in general, and in medical sales, specifically?

I would say it's knowing who to go to for help. I like to say I'm pretty good at talking to people, but what I'm not good at right now is determining who I go to if I have a technical question or a question I don't even know how to ask. That is why building your network of people is important.

What are your career goals?

I could see myself staying in the industry for the rest of my life – staying involved in healthcare and positively impacting lives. In the next five years, specifically, I want to see myself become ultra successful in sales and having a huge network; I want to keep doing what I'm doing right now, and I want to keep learning every day.

What advice/tips would you give someone about to enter their career, possibly in medical sales?

One, find a passion for it, find your why, find a reason why you really want to be in medical sales. If it's for money, you're probably in it for the wrong reasons and you're probably not going to like your day to day. Two, use your connections and build relationships with people. Lastly, find somebody that you want to be like, somebody that you can see yourself in their position in five years, and learn from them as much as you can.